Privacy Policy

PRIVACY POLICY
Effective Date: May 18, 2025

1. INTRODUCTION & SCOPE OF SERVICES
Fairway Turf & Artificial Grass LLC (“Fairway Turf,” “we,” “our,” or “us”) provides synthetic-turf installation, hardscaping, landscape-lighting, 3-D design, and related services throughout New Jersey and surrounding states.
This Privacy Policy explains how we collect, use, store, and disclose information when you:
• visit www.fairwayturfsouthjersey.com (the “Site”);
• request a quote, schedule a site visit, or sign a contract;
• communicate with us by phone, text, email, or social media; or
• interact with us at trade shows or in person (collectively, the “Services”).

2. INFORMATION WE COLLECT
a. *Information you provide voluntarily* – name, postal address, email, telephone number, project details, photos, payment information, and any other data you choose to share.
b. *Information collected automatically* – IP address, browser type, device identifiers, referring pages, date/time stamps, and cookies or similar technologies that log usage data.
c. *Offline information* – details gathered during site visits, mailed forms, or networking events.

3. HOW WE USE YOUR INFORMATION
• Prepare quotes, 3-D renderings, contracts, and invoices.
• Schedule site visits, installations, and service calls.
• Send project updates, promotional emails, or surveys (you may opt out anytime).
• Improve our website, products, and overall customer experience.
• Detect fraud, comply with legal obligations, and enforce our agreements.

4. SHARING OF INFORMATION
We do *not* sell or rent your personal information. We share data only:
• with trusted vendors who perform services for us (e.g., payment processors, CRM providers) under strict confidentiality;
• when required by law or legal process;
• to protect our rights, property, or safety—or that of our clients;
• with your consent or at your direction (e.g., financing partners).

5. COOKIES, ANALYTICS & ONLINE TRACKING
Our Site uses cookies, pixels, and analytics tools (such as Google Analytics and Meta Pixel) to understand traffic patterns and improve functionality. You can disable cookies in your browser settings; however, some features may not work properly. A banner on first visit explains cookie use and links to this Policy.

6. DATA RETENTION & INTERNATIONAL TRANSFERS
• Quote and project records are retained for *7 years* (IRS/insurance compliance) unless longer retention is required by law or you request deletion where feasible.
• We may store backups on cloud servers located outside the United States; in such cases, we rely on industry-standard safeguards and contractual clauses to protect your data.

7. DATA SECURITY
We use commercially reasonable administrative, technical, and physical safeguards to protect information. No Internet or email transmission is completely secure, so please use caution when sending sensitive data.

8. YOUR CHOICES & RIGHTS
• Opt out of marketing emails at any time by clicking “unsubscribe” or emailing us.
• Request access, correction, or deletion of your personal data by contacting us (Section 11).
• Residents of certain jurisdictions (e.g., California, EU/EEA) may have additional rights regarding data access and deletion; we will honor those rights as required by law.

9. CHILDREN’S PRIVACY
Our Services are not directed to children under 13, and we do not knowingly collect personal information from them. If we learn we have done so, we will delete the data promptly.

10. ACCESSIBILITY STATEMENT
Fairway Turf is committed to making our Services accessible to all users, including those with disabilities. We aim for WCAG 2.1 AA compliance on our Site. If you encounter accessibility barriers, please contact us (Section 11) so we can assist you and improve the experience.

11. CONTACT US
Fairway Turf & Artificial Grass LLC
319 N Gladstone Ave, Margate, NJ 08402
Email: info@fairwayturfsouthjersey.com | Phone: 609-710-2212

12. CHANGES TO THIS POLICY
We may update this Privacy Policy periodically. The “Effective Date” above reflects the latest revision. Continued use of the Services after changes are posted constitutes acceptance of the updated policy.